Analysis Of Cisco s Corporate Culture, Strategy And...

This report contains the results of our analysis of Cisco’s corporate culture, strategy and restructuring activity. This report was commissioned at the request of Cisco CEO John Chambers in preparation for the July 2002 Board of Directors Meeting. Our enquiry commenced in August 2001 from which time our team worked to gather information and interview Cisco personnel. Through this effort, we were able to identify the challenges associated with the restructuring effort as well as its effects on Cisco’s corporate culture and its clientele. Our analysis focused on the following topics: Customer-Centric Culture Strategy and Structure Action Planning In summary, we found that Cisco effectively promoted their corporate values and empowered their corporate culture through fair treatment, member loyalty and participation. The culture encourages commitment to their customers and extraordinary service principles. A recent shift in the market prompted Cisco to restructure its organization. This change introduced new vulnerabilities. Within this report is our recommendation to assist in the transition and a roadmap to ensure its success. THE PROBLEM Cisco s efforts to restructure have created many challenges for this team. Upon analysis, we have concluded that the decision to reorganize in order to keep Cisco relevant in the evolving technology market is the correct one. The company needed to adapt in order to maintain their strong reputation in the industry. They have goneShow MoreRelatedEssay on Cisco Systems Case Study5151 Words   |  21 PagesCisco Systems, Inc. International Business Case Study Executive Summary Cisco Systems is a global market leader and innovator of computer communications and networking solutions. Established in the 1980’s, the company rapidly developed into the world’s greatest manufacturer of internet routers and was/is a foremost provider of commercial communication network devices. 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